Forwarding an email loses the history, and nobody knows if it got done. With Sortd you assign the thread itself. The person you hand it to sees every message and owns it, and you can see when it’s finished.
The person you delegate to gets a copy, not the conversation, and replies still come back to you.
Once it’s forwarded, it’s out of sight. You find out it was dropped when someone chases you.
Executive assistants switch between inboxes and still can’t see what’s waiting on whom.
Hand a thread to a teammate or assistant. They see every message from the start, and new replies land on the card.
Every delegated item has a due date and a status, so you can check progress without asking.
See everything you’ve delegated, and to whom, on one board.
Add context with a note and an @mention on the thread itself.
Smart Status shows what’s waiting on a reply and what’s just FYI, so the delegation queue sorts itself.
See Sortd AI features →Create the board once with lanes like these. Rename anything later.
“Monitoring each member’s progress and following up on each task have never been this easy. Thank you Sortd!”
Belinda · Finance manager · verified review
With Sortd you assign the email thread to a teammate instead of forwarding it. They see the whole conversation, the thread gets an owner and a due date, and you can check its status at any time.
Gmail delegation gives someone access to your whole mailbox. Sortd lets you hand off individual threads, each with an owner, a deadline and a status, without sharing your inbox.
Yes. When the thread is on a shared board, replies land on the card for everyone on that board, even if the sender only replied to you.
Yes. Assistants can triage your inbox onto a delegation board, assign items and track them to done, while you see the status at a glance.
Free to start. About two minutes to set up, inside Gmail.