01 / THE REPLY
Who’s going
to reply?
To do
In progress
Awaiting reply
Done
A shared inbox. A clear plan.All inside Gmail.
Email. Tasks. Teamwork.
Together in Gmail.
Shared email and tasks. Clear owners and deadlines. AI helping your team move forward.
7-day free trial · No credit card required
Less “who’s on it?”More “we’ve got this.”
✓400,000+
professionals have signed up
since Sortd launched
Your existing Gmail.
A whole new way to work together.
FEATURED IN
THE TEAMWORK YOU’VE BEEN MISSING. IN THE GMAIL YOU KNOW.
See what together
looks like.
From a customer email to a team that’s on it.
See the difference in 81 seconds.
● ● ●Gmail + Sortd↗︎
One shared inbox. Everyone sees the story.A clear owner. Someone takes it forward.Visible progress. Nothing left to guess.
FOLLOW ONE CUSTOMER REQUEST, FROM EMAIL TO DONE
One email. A whole team moving it forward.
A shared inbox, clear ownership and AI helping along the way. All in Gmail.
01 / FROM UNCERTAINTY TO CLARITY
Keeping track shouldn’t be another job.
Who owns the reply? What still needs doing?
02 / THE FOLLOW-UP
Did anyone
follow up?
03 / THE DEADLINE
Wasn’t this due
yesterday?
Who’s replying to the client?
I’m still waiting for a reply.
This needed an answer yesterday.
From “Who’s on it?” to “We’ve got this.”
SCROLL TO FOLLOW THE WORKExplore the feature ↓
01 / YOUR SHARED INBOX, INSIDE GMAIL
One shared inbox.
The whole team in the picture.
Your support@, sales@ or orders@ conversations become shared work in Gmail. Everyone can see the history. Sortd’s AI Board Tags surface what needs a reply, what’s urgent and how the customer feels.
Shared email in Gmail. See the history, who’s replying and what’s urgent.
Sarah’s damaged order needs a reply before Friday. Urgency and negative sentiment help the team spot a request that needs extra care.
Explore AI Board Tags ↗Smart Status: Essentials+ · Urgency & sentiment: Business
support@example.comShared inboxOne conversation. Shared with the team.
Maya, Alex and Jonah can see this email and its history.
Sarah Chento support@example.com · 09:12
✉Can you replace my order
before Friday?
My order arrived damaged. I’ve already emailed twice, and I need it for an event on Friday. Can someone help?
✦ AI BOARD TAGS
To respondUrgentNegative sentiment
Spot a conversation that may need extra care.
One customer. A deadline. A clear place to start.
Illustrative workspace · Example people and conversations
02 / AN OWNER. A STATUS. A DEADLINE.
An email becomes
a clear next step.
Assign an owner. Set the status. Add a deadline. Everyone knows the next step.
Maya organises the work
support@example.comShared inbox One team. One conversation.Can you replace my order before Friday? Inbox
S
Sarah Chen <sarah@example.com>to support@example.com · me ▾
☆Hi team, my order arrived damaged. Can you arrange a replacement before Friday’s event?
Thanks, Sarah
INTERNAL NOTE · ONLY YOUR TEAM
Maya @Alex Please arrange the replacement by Thursday. Sarah needs it for Friday’s event.
Reply · Forward
✦
You set the direction. Your agent can help.
See the shared draft ↓With Sortd for Agents, connect your own AI to organise, assign and update deadlines according to the workflow you give it. Your team sees the work in the same shared space.
Illustrative workflow · Example people and email · Sortd AI tags and your own connected agent are separate features
03 / SEE WHO’S DOING WHAT. AND BY WHEN.
One shared picture.
Different ways to see it.
Emails and tasks stay together. Switch your perspective without losing the owner, status or deadline.
support@example.comShared inboxInteractive illustration · Switch views to follow the same request
03 / A LITTLE MORE SORTD
Give your attention a direction.
One clear next step. Then the next.
The team can see the priorities, the owners and the deadlines together.
SCROLL TO FOLLOW THE WORKSee people + AI at work ↓
04 / YOUR AGENT + YOUR TEAM + ONE SHARED DRAFT
AI does the legwork.
Your team takes it forward.
Connect your own agent to help classify requests, extract order details, update tasks and prepare contextual replies. Its draft lives in the shared workspace, ready for a teammate to review and improve.
Your connected AI agent prepares the draft. Your team reviews and sends.
Maya adds a personal reassurance. Alex has the delivery details. Everyone works from the same conversation.
Meet Sortd for Agents ↗Your own Claude, ChatGPT, Gemini or other agent · API & MCP on Business
✦ One shared draftOrder #4482
To: Sarah Chen From: support@example.com
Hi Sarah,
I’m sorry your order arrived damaged.
We’ve checked replacement stock and can arrange a delivery for Thursday, ahead of your event.
Alex will send your tracking details this afternoon. I’ll keep an eye on the delivery with you.
Best,
Maya
✦
Prepared by your agent.Using the conversation and the context you provide.
Shared with the team. Draft-only by default. Sending requires explicit permission.
Illustrative workspace · Example people and conversations
04 / A LITTLE MORE SORTD
Get it done.
One less loose end.
Sarah’s replacement is arranged. A clear owner, a shared effort, a job done.
SCROLL TO FOLLOW THE WORKExplore the feature ↓
Your team.All together.
One place. Clear people. Work moving forward.
Shared work, together. Your own inbox, clearer.
✦ AI INBOX LABELS · INSIDE YOUR GMAIL
Your inbox, clearer.
Your team, in sync.
AI Inbox Labels help each teammate see what needs their attention in their own Primary inbox. On shared boards, AI Board Tags highlight status, urgency and sentiment. Personal clarity. Shared visibility.
Your inbox, with a little direction.✦ Sortd AILABELS Try a label ↓
✦
Less sorting.
More knowing what’s next.
PRIMARYGmail + Sortd
Can you confirm Thursday at 2pm?
The team’s ready. Just waiting for your go-ahead.
YOU REPLIED
Thursday works. I’ll send the agenda shortly.
Sent by you · Just now ✓Re: Revised proposal v3 attached
You’ve replied. Keep the open conversation in view.
RevisitWaiting
Office closed Friday 3 Oct
ReadTime sensitive
Receipt for your September invoice
Review
All confirmed. Thank you!
Nothing more for you to do here.
Relax
10 ideas for your Q4 campaigns
R.I.P.
respond
A reply is waiting on you. Start with the conversations that need your attention.
They keep up.
Labels update as the conversation changes.
They stay in Gmail.
Real Gmail labels, visible on mobile too.
You choose.
Opt in. Start with your Primary inbox.
Explore the 5R inbox system ↗
Business beta · Essentials planned
Illustrative inbox · Example people and messages
Gmail + Gemini + SortdYour Gmail, evolving.
Your work, together.
Keep using Gmail and Gemini to help with your email. Sortd works alongside them, bringing shared inboxes, ownership, deadlines and team workflows into the same Gmail experience.
Your team and your own AI agents can move work forward in the same shared workspace.
See how Sortd AI fits ↗A LITTLE MORE CAPABLE, EVERY DAY
More than a place
to put your email.
01 ↗
Keep the whole thread
Group related conversations in one work card. Give it a title that means something.
02 ↗Make the next step clear
Add notes, checklists, reminders and due dates to the work that needs them.
03 ↗Make it your workflow
Use custom fields and stages for customers, projects, orders or your own priorities.
MeganPrincipal Consultant“Sharing emails across the team is amazing — no more forwarding or losing track of nested responses.”
YOUR TEAM. YOUR WAY OF WORKING.
If it starts in email,
give it a way forward.
Use a template, or build a workflow around your team. Keep the conversations and the work together.
support@
Customer support
Resolve the request. Keep the context.
↗sales@Sales & business development
Keep the next opportunity moving.
↗orders@Orders & operations
From purchase order to delivered.
↗accounts@Finance & accounts
A clear path from received to paid.
↗clients@Agencies & client service
Give every client request an owner.
↗jobs@Recruiting & hiring
Move the conversation to the next step.
↗A CLOSER LOOK
More of the product.
Less left to the imagination.
Turn email into action.
See how a conversation becomes a task you can track.
Start with your workflow.
Explore templates for the way your team works.
Make the process your own.
Choose the stages, colours and details that matter.
Existing Sortd walkthroughs. Interface details may vary from the current product.
What is Sortd for Gmail?
Sortd for Gmail is a Chrome extension and Gmail add-on that brings email, tasks and team workflows together inside Gmail. Organise conversations on shared boards, assign an owner, track status and deadlines, and reply with the conversation in view. We call it Sortd for short.
How does Sortd for Gmail use my Google data?
Sortd for Gmail asks for permission to access Google data so its features can work. Google shows the permissions before you connect.
- Account details: your name and email address identify your account and show teammates who you are.
- Email and labels: organise conversations on boards, connect email to tasks, apply labels and run the automations you configure. Conversations added to shared boards are available to members of those boards.
- Drafts and sending: compose and reply from Sortd, and collaborate on shared drafts. Connected tools may send email when you have authorised them to do so.
- Calendar: when you enable the calendar feature, events can appear alongside tasks in your day planner.
- AI features: relevant email content is processed to provide features such as labels and prioritisation. Sortd does not use Google Workspace or Gmail data to develop, improve or train general-purpose AI or machine-learning models.
Sortd does not sell your Google data or use it for advertising. Its use of information from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
You can remove access in your Google account. See the Privacy Policy and Security page for details, or request account removal.
Do I need a separate Google Cloud project to connect my AI agent?
No. With Sortd for Agents, your agent connects to your existing Sortd workspace through the API or MCP. You grant its permissions and configure the actions it can perform, without building a separate Gmail API integration. Explore Sortd for Agents.
Can I manage tasks that don’t start with an email?
Yes. Add tasks alongside email conversations, give them useful titles, and organise them with notes, checklists and due dates. Your board can show the work you need to do, whether or not it arrived in your inbox.
Can people and AI work on the same draft?
Yes. Drafts on shared boards are available to the team. Your own connected agent can prepare a reply, and a teammate can review, improve and send it. Sortd for Agents is draft-only by default; sending requires explicit permission.
Does Sortd work inside my existing Gmail?
Yes. Sortd works inside the Gmail interface you already use. Keep your email address and conversations, and add visual boards, tasks and follow-ups around them.
How do AI Inbox Labels work?
Sortd AI categorises conversations in your Primary inbox with real Gmail labels: read, respond, revisit, review, relax and r.i.p. Labels update as the conversation changes. You opt in to the feature, and the labels are visible in Gmail on mobile.
Are AI Inbox Labels the same as AI Board Tags?
They serve different places. AI Inbox Labels help you organise your personal Gmail inbox. AI Board Tags help your team see response status, urgency and sentiment on shared boards.
Can I use Sortd alongside Gmail AI and Gemini?
Yes. Keep using Gmail’s own AI for email assistance. Sortd adds organisation, ownership and workflows in Gmail. Sortd for Agents also lets you connect your own agents, including Gemini, through API and MCP.
Which AI features are available?
AI Inbox Labels are in Business beta, with Essentials planned. Board Smart Status is available on Essentials and above; urgency and sentiment are on Business. API and MCP access for your own agents is on Business. Check the live feature and pricing pages for current availability.
How does a shared inbox work in Sortd?
Your team shares conversations, attachments and tasks in a Gmail workspace. See the full history, assign an owner and track the next step. Each person keeps their own read and unread state.
How do I delegate an email?
Assign the conversation to a teammate, add a due date and leave an internal note. The conversation and attachments stay with the work, so the next person has the context.
What does Sortd for Agents add?
Connect your own agents through API and MCP to classify work, extract details and prepare contextual drafts in the team’s workspace. Draft-only is the default; sending requires explicit permissions.
How do I get started?
Add the Sortd Chrome extension and open Gmail. The free trial lasts seven days and does not require a credit card.
YOUR NEXT CUSTOMER EMAIL. SORTD.
Less juggling.
More together.
Try Sortd free ↗
7-day free trial · No credit card required
Right inside the Gmail you know.
