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orders@accounts@
Available nowBusiness · API + MCP

Turn order and invoice emails into reviewed records.

Your agent reads purchase orders, invoices and bookings as they arrive, fills in the fields on the card and moves it to Needs review. Your team checks and confirms it, and nobody has to retype an order number again.

Available now on the Business plan: shared inboxes, the REST API, MCP access and agent automation.

The loop

Six steps. One of them is always a person.

01
Sortd

Email arrives

A purchase order lands in orders@.

02
Agent

Reads & extracts

PO number, lines, total, delivery date.

03
Sortd

Card updates

Fields filled; moved to Needs review.

04
Agent

Checks & flags

Compares to your store; flags a price mismatch.

05
Your team

Confirms or fixes

One click to confirm, or edit a field.

06
Agent

Resumes

Drafts the confirmation with your edit.

Example

What the agent does, and what your team does

The email
From: purchasing@northwind-supply.com09:14
PO 88-2231: 40 × canvas tote (natural), delivery 14 Oct

Hi team, please confirm the attached PO. Unit price as quoted, $8.45. Delivery to our distribution centre by 14 October. Thanks, Lerato

The card, after the agent
Orders · Needs review
PO number
88-2231
AI
Customer
Northwind Supply
AI
Quantity
40
AI
Unit price
$8.45
Check
Deliver by
14 Oct 2026
AI
Owner
Maya
Your agent
  • Extracts fields from the email and attachments
  • Cross-checks against your store or accounting tool
  • Flags anything that doesn’t match, with the reason
  • Drafts the confirmation once approved
Your team
  • Reviews the Needs review lane
  • Confirms, edits or rejects in one click
  • Handles exceptions with the supplier
  • Sees every agent action on the card
Build it

Copy the prompt, grant the scopes

Try it in Claude

# With the Sortd MCP server connected

Watch the Orders board in Sortd. For each new card in New:

1. Read the thread and any PDF attachment.

2. Fill the fields PO number, Customer, Quantity, Unit price and Deliver by.

3. Look up the SKU price in Shopify. If it differs, add a comment.

4. Move the card to Needs review and assign it to Maya.

Don’t send anything. Draft the confirmation only after the card is moved to Confirmed.

Scopes this uses
email.metadata.readRead order threads
tasks.writeFill fields and move cards
comments.writeFlag mismatches on the card
drafts.writeDraft the confirmation (the default)
email.replyNot needed. Sending stays with your team
Tools your agent can bring along
ShopifyXeroQuickBooksGoogle SheetsGoogle DriveAirtable+ any MCP server
Setup

Running in an afternoon

Step 1

Set up the board

Create an Orders or Accounts board with fields like PO number, Quantity and Deliver by, plus a Needs review lane.

Step 2

Connect your agent

Add the Sortd MCP server to Claude, ChatGPT or your own agent, with your store or accounting tool alongside it.

Step 3

Review the queue

Your team works the Needs review lane. Confirmed cards move on, with the agent drafting the follow-up.

Running orders@ without an agent? See Orders & Operations →

FAQ

Common questions

What kinds of emails can the agent extract from?

Purchase orders, invoices, remittances, bookings and delivery notes, from the email body or attachments your agent can read. You decide which fields it fills.

Do extracted details go anywhere without review?

Not unless you set it up that way. The pattern on this page moves every card to a Needs review lane, and a person confirms it before anything is sent.

Can it check against Shopify, Xero or QuickBooks?

Your agent can, if you connect that tool’s own connector alongside Sortd. The agent then compares the email to your records in the same session.

Which plan do I need?

Business. It includes full API and MCP access and agent automation on your shared inboxes, with no credits or per-resolution charges.

Use cases

More agent use cases

Give your agent a seat in the shared inbox.

Business plan · full API + MCP · no credit meter