Try Sortd for FREETry SortdFyxer is one of the fastest-growing AI email assistants — and deservedly so. It categorizes your inbox, drafts replies in your voice, and takes meeting notes. It is also, by design, single-player: one person, draft-only, no shared inboxes, no API. Sortd is the team system: shared mailboxes on boards, assignment and SLA, Sortd AI triage, and your own AI agent connected under approval controls. This page is about knowing which job you're hiring for.
Sortd: trusted by 400,000+ professionals · voted #1 for Gmail on Product Hunt · featured in TechCrunch, Forbes and Fast Company · Google Launchpad alumni
| Aspect | Sortd | Fyxer |
|---|---|---|
| Built for | Individuals AND teams — AI Inbox Labels, personal board & day planner for one person; shared inboxes, assignment & SLAs when a team forms | Individual professionals |
| Shared inbox / assignment / visibility | Yes — core product: boards, statuses, ownership, team chat | No |
| AI triage | Your inbox: AI Inbox Labels (beta on Business) sorts mail into Read, Respond, Revisit, Review, Relax or R.I.P. Team boards: AI Board Tags for status, urgency & sentiment; complaint alerts coming to Business Plus | Personal categories: To Respond / FYI / Marketing |
| AI drafts | Via your own agent (drafts-for-review); AI follow-up nudges & drafts arriving on Business Plus | Excellent, voice-matched — the benchmark |
| Send safety | Graduated scopes: draft → constrained reply → approved send — admin-controlled | Draft-only (cannot send) |
| API / MCP / connect any agent | Yes — full API + MCP on Business | No |
| Meeting notetaker | No | Yes |
| Workflow & CRM | Custom fields, CRM pipelines, SLA rules, unlimited history | Not applicable |
| Pricing | $10–$29/user/mo annual ($14–$39 monthly) | $22.50–$37.50/user/mo annual ($30–$50 monthly) |
| 10-person team, 1 year | $1,200–$3,480 | $2,700–$4,500 — with no team features |
Credit first: Fyxer's voice-matched drafting set the quality bar for the whole category, and “it can't send on your behalf” is honest, well-judged positioning. But its world is one person's mailbox. It cannot tell you who on the team owns the angry customer thread, whether the order query breached your response-time promise, or what happened after your teammate said “I'll take this one.” Those aren't drafting problems — they're operations problems, and they're the ones that cost customers.
Fyxer's AI writes. Sortd's AI — and any agent you connect — operates: it classifies incoming threads, tags urgency and sentiment, flags complaints, routes to the right person, updates fields, chases open loops, and drafts for review inside that workflow. When you connect your own agent (Claude, ChatGPT, Cursor) through Sortd's MCP, it drafts from your knowledge base too — and then, unlike a copilot, it follows through: statuses updated, follow-ups scheduled, escalations assigned, every action logged.
New: AI Inbox Labels (beta on Business) sorts your own Gmail inbox by what each email needs. On team boards, AI Board Tags mark what needs a response and flag urgency and sentiment across every shared inbox — included in plan tiers under a fair-use policy, with complaint alerts coming to Business Plus. No credit meters. On Business you can already build your own complaint alerts and routing rules with an AI agent via MCP.
Boards, shared inboxes and assignments in your pocket — triage on the move, hand off from anywhere.
Full API + MCP server so your own agent works your team's real Gmail. Drafts-for-review by default, graduated send permissions, flat seat pricing.
Can I use both?
Yes — Fyxer on personal mail, Sortd on team mailboxes is common in practice. Prefer one tool? Sortd’s AI Inbox Labels (beta) now sorts your personal inbox too.
Does Sortd draft in my voice like Fyxer?
Your own agent (Claude/ChatGPT) drafts using your history and knowledge base — and unlike Fyxer, it can also update workflow state and follow through, under approval.
A teammate loves Fyxer — why change anything?
Don't. Add Sortd where Fyxer stops: the shared mailboxes.
Is Sortd harder to set up than Fyxer?
Both connect to Gmail in minutes. Sortd adds a step Fyxer doesn't have — setting up your boards and shared inboxes — because it's doing a job Fyxer doesn't do.
Verified July 2026. Fyxer pricing from fyxer.com — confirm current pricing on their site. See all comparisons →
