✨   New AI Features    |   🎉 New Mobile App
✨  Meet Sortd AI & the Agent API — smart triage, drafts & follow-upsread more    |     🎉  The new Sortd mobile app is here learn more
✨  New AI features - status tracking, urgency, complaint detectionread more    |     🎉  The new Sortd mobile app is here learn more
Comparisons ›GmailGoogle GroupsHiverFrontGmeliusFyxerDragSuperhumanTrelloStreakDrag for AI agentsAgentMail
COMPARISON · VERIFIED JULY 2026

Sortd vs Gmelius: the team-inbox comparison, after their pivot

For years Gmelius and Sortd were the two workflow-rich Gmail collaboration tools. In 2025–26 Gmelius repositioned around Meli — an AI executive assistant for individuals, with a $19 solo tier — and moved team collaboration to second billing, with boards relegated to a footer link. Sortd went the other way: deeper team workflow, Sortd AI in the plans, a new mobile app, and an open agent platform. If the job is a team's shared mailboxes, the two products now point in different directions.

Sortd: trusted by 400,000+ professionals · voted #1 for Gmail on Product Hunt · featured in TechCrunch, Forbes and Fast Company · Google Launchpad alumni

TL;DR: Meli is a genuine personal-assistant product. For the team's shared email operation — deeper workflow at $22 vs $40, plus an MCP server for your own agent, which Gmelius doesn't offer — Sortd is the team play they de-emphasized.
Sortd featured in TechCrunch, Wired, Lifehacker, Forbes and Business Insider; #1 app for Gmail on Product Hunt

In essence…

Assigning an email to a teammate in Sortd for Gmail

Side by side (annual billing)

AspectSortdGmelius
Lead product focusTeam email operations + agentsMeli personal AI assistant; team features on Growth+
Pricing$10 / $16 / $22 / $29 annual ($14 / $22 / $28 / $39 monthly)Meli $19 (solo) / Growth $25 / Pro $40 / Enterprise (50-user min)
Team plan valueBusiness $22: unlimited inboxes, users & automations, CRM pipelines, SLA, advanced fields, unlimited historyGrowth $25: shared inboxes, SLA & analytics, API; deeper features on Pro $40
API + MCP for your own agentYes — Business $22: full API + MCP, graduated send scopes, webhooksAPI on Growth; no MCP server as of July 2026
AI modelSortd AI triage in the plans + connect any agent (Claude, ChatGPT, Gemini)Meli: drafts, sorting, scheduling, dispatching (their assistant)
Boards / visual workflowCore product: Kanban, Table, Deadline, Planner, grouped cardsKanban present but de-emphasized
MobileNew Sortd mobile appMobile apps available
PlatformGmail — Chrome & EdgeGmail; Outlook waitlisted

What the pivot means if you're buying for a team

Product strategy shows up in roadmaps. Gmelius' energy now goes to Meli — personal drafting, inbox sorting, scheduling — a real product aimed at the Fyxer/Superhuman fight. Sortd's energy goes where it always has: the team layer. In the last year that produced Sortd AI (Smart Status, urgency and sentiment, content-based assignment, complaint detection), a new mobile app, and the Sortd for Agents platform — a full API + MCP server with graduated permissions. If you're buying for a shared mailbox, buy the product whose roadmap points at your problem.

The agent question Gmelius can't answer yet

In 2026, evaluating a team inbox means asking: can my AI agent work it? On Gmelius there is an API but no MCP server — so Claude, ChatGPT and Cursor have no native way in, and automation means their workflow rules plus Meli's assistant features. On Sortd, your agent connects through MCP in minutes, reads the same boards your team sees, drafts for review, updates fields and statuses, and escalates to a named human — under send permissions an admin controls. Your prompts and knowledge stay in your agent, portable to any future stack.

Sortd automations working on a Gmail shared inbox

What's new at Sortd in 2026

Sortd AI

Smart Status auto-tags what needs a response. AI urgency and sentiment tags, content-based assignment and complaint detection watch every shared inbox for risk — included in plan tiers under a fair-use policy. No credit meters.

The new Sortd mobile app

Boards, shared inboxes and assignments in your pocket — triage on the move, hand off from anywhere.

Sortd for Agents

Full API + MCP server so your own agent works your team's real Gmail. Drafts-for-review by default, graduated send permissions, flat seat pricing.

When to choose which

Choose Gmelius when…

  • You mainly want a polished personal AI assistant, with team features above it
  • Their Swiss-privacy stance is a decision factor for you
  • You may need Outlook support soon (waitlisted)

Choose Sortd when…

  • The team's shared mailboxes are the job to be done
  • You want deeper workflow at $22 rather than $40
  • An AI agent should work the inbox under approval — via a shipped MCP server
  • Visual boards are how your team wants to see the work

Frequently asked questions

We're on Gmelius for shared inboxes — reasons to move?

Price-for-depth at the team tier, and the agent layer: if you plan to put an AI agent to work on team email, Sortd's API/MCP with approval scopes is the shipped path.

Is migration painful?

Both live in Gmail — your mail never moves. Boards and statuses map over directly, and our team will help you set up.

Does Sortd have something like Meli?

Sortd AI handles team triage (status, urgency, sentiment, complaints), and AI follow-up nudges & drafts are arriving on Business Plus. For personal drafting today, connect your own agent — or keep a personal assistant alongside Sortd.

The team-inbox play, with your own agent

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Verified July 2026. Gmelius pricing from gmelius.com — confirm current pricing on their site. See all comparisons →