Shared inboxes
Coordinate support@, sales@ and orders@ in Gmail. Teammates see the whole conversation, even if they were never copied.
Explore shared inboxesSORTD FEATURES · INSIDE GMAIL
One Gmail workspace.
Every part of your work.
Organize email and tasks, share conversations, and build the workflows your team needs — inside Gmail.
For individuals and teams. Works with the Gmail you already use.
Sortd for GmailYour email. Your workspace.
Feature availability varies by plan. Compare plans
WORK TOGETHER
Give every conversation a clear owner.
Share the work, keep the context, and see what needs to happen next.
Assignment & delegation
Assign emails and tasks to a teammate, so everyone knows who is responsible for the next step.
Team boards
Run separate boards for sales, support, projects, finance and operations, with a workflow that fits each team.
Chat & @mentions
Discuss an email or task alongside the work. Mention a colleague to bring them into the conversation.
Shared contacts & export
Share and categorize customer contacts, keep useful context together, and export your contact database to CSV.
Team read & unread
An email assigned to you stays unread for you until you open it, even if a teammate has already looked at it.
ORGANIZE YOUR EMAIL
Turn a busy inbox into manageable work.
Keep tasks, context and next steps alongside the email they belong to.
Email & tasks together
Organize emails alongside tasks and projects. Add work to a board without switching to another app.
Drag-and-drop priorities
Move an important email to the top of a list, or drag it into the stage where it belongs.
Email notes
Add notes and next steps to an email, so the useful details stay close to the conversation.
Checklists
Break a larger task into smaller steps and keep track of what still needs to be done.
Grouped email threads
Bring related conversations together in one card to keep a customer request or piece of work in one place.
Clearer card titles
Give an email a useful title on your board, so the work is easier to recognize and act on.
Email tracking
See email-open signals alongside your outgoing conversations to help you decide when to follow up.
Shared reply templates
Use reusable email templates and snippets to save time and keep team replies consistent.
Explore reply templatesGmail mail merge
Use Gmail’s mail merge capabilities alongside Sortd to manage personalized email campaigns.
Learn about mail mergeCHOOSE YOUR VIEW
See the work. Plan the next step.
Switch perspective without moving your email into another system.
Message View
Work from a familiar email list with conversation ownership and status visible alongside each thread.
Board & Kanban View
See work by stage. Rename lists, add lanes and drag items through a visual workflow that fits your team.
Table & Spreadsheet View
Review custom fields in a table and edit information across items without opening every card.
Date View
Place emails and tasks on a timeline to see when work needs to happen.
Day Planner
Bring the work you want to tackle today into one clear daily plan.
Reminders & follow-ups
Set a reminder and a next step on an email or task, so you know when to return to it.
Due dates
Give work a deadline and see when an email or task is past due.
Calendar integration
See meetings alongside actionable work to make a realistic plan for the time you have.
SLAs & response times
Set response-time expectations and monitor how your team is keeping up with customer conversations.
Explore SLA trackingMAKE IT YOUR OWN
Build the workflow your business needs.
Start with a template, then tailor the stages and details to how your team works.
Project management
Create task lists and project plans inside Gmail, with email and project work in the same place.
Custom fields
Track customer details, deal values, order quantities, priorities, dates and the other information your work needs.
Statuses, tags & colors
Add custom statuses, dropdowns and tags. Use color to make important details easy to spot on a board.
Template boards
Get started with a ready-made workflow for sales, support, hiring, projects, billing or orders.
Sales CRM & deal pipelines
Track leads, customer emails and deals through a shared sales pipeline, from the first conversation to the close.
Sales reports
Review lightweight reports to understand your pipeline and your team’s performance.
SORTD AI
See what needs attention.
Add AI signals to your team’s boards, sort your own inbox, or connect the AI agent you already use.
AVAILABLE
AI Oversight
See conversation status, urgency and sentiment on your team’s boards, right inside Gmail.
Status from Essentials. Urgency and sentiment on Business.
Explore AI featuresBETA
AI Inbox Labels
Sort your Gmail Primary inbox by what each email needs from you, using labels that update as conversations change.
Essentials & Business.
Explore Inbox LabelsAVAILABLE ON BUSINESS
Your own AI agent
Connect an agent such as Claude or ChatGPT to your Sortd workspace through the API and MCP.
Shared-inbox agent automation & audit reporting: Beta / Early Access.
Explore Sortd for AgentsCONNECTED TO YOUR DAY
Keep work connected. Wherever you are.
Bring files, tools and mobile access into the workflows you already run.
Google Drive
Add files and documents to your boards so your team has the information it needs close to the work.
Zapier
Connect Sortd to other tools, including Google Sheets, Typeform, Jotform, HubSpot and Trello.
iOS & Android apps
Access your boards, tasks and follow-ups when you are away from your desk.
Explore the mobile appGmail mobile add-on
Add emails and tasks to Sortd directly from Gmail’s mobile app.
A Google Workspace app, built for your Gmail.
Learn how Sortd handles security, permissions and your data.
PUT EMAIL TO WORK
A clearer way to work.
In the inbox you already know.
Choose the features that fit your day and the workflows that fit your team.
